Crew & Passenger Facilities & Services

Crew & Passenger Facilities & Services can sometimes be mixed into the same area, depending on the size of the airport. Crew Facilities vary from airport-to-airport and generally speaking, the more business jet traffic at an airport, the better the crew facilities. Some airports are dedicated to business aviation and therefore offer the best facilities, such as crew gyms, crew rest rooms, crew quiet rooms, crew showers, crew snooze rooms with services including dedicated crew-baggage screening, dedicated concierge, dedicated ops and flight planning teams, direct airport ramp access, fast-track security, free parking, ground transportation, laundry, on-site customs and immigration clearance, on-site hotels, pet travel schemes. Passenger Facilities are usually linked to the size of the airport. Airport Passenger Facilities can include items such as cash machines, mobile phone charging points, meeting rooms, postal services, prayer rooms, smoking areas, toilets and showers, trolley hire. Crew & Passenger Facilities can be found on the AvPay Airport Directory.

Make the most of your journey through the airport, by holding a meeting while you wait for your flight. When searching for Conference Room Hire, it’s important that you find a room that’s suitable for the meeting you’re planning to hold. We recommend viewing pictures of the conference room before you book, so that you can ensure the table is big enough for your whole party to sit comfortably. We also recommend checking how flexible the service provider is with timing, in case your meeting lasts longer than anticipated. In advance of your meeting, you should ensure the facilities have the minimum equipment/services required for your meeting, such as an audio system (for video presentations), availability of drinks and snacks, comfortable seating, controllable lighting, plug sockets, projectors,  secure wireless internet connection, television access, temperature controls, video conference equipment. Since airports can sometimes be quite large and have multiple terminals, you should verify the conference room you book is in the same airport terminal as your departure flight. You should also check that the facilities are in a quiet location and that they are private enough for you to be able to discuss sensitive matters, without having to worry about being overheard.