AvPay FAQ

Get Answers to frequently ask questions here!

Find all the information you need to sign-up, navigate around avpay.aero website, how to search, compare & message sellers on our FAQ page here.

Registering on AvPay

How do I register to list an Aircraft For Sale?
I’m a Broker. How do I register for an Aircraft Broker Account?
I’m not an Aircraft Seller. How do I register to list my Company and Services?

General AvPay FAQ

What is AvPay?
Is AvPay free?
Who do you use to process Online Payments?
What is your Refund Policy?
Why do Advertisement Banners Show-Up?

Listed Companies FAQ

How do I update my Company Profile?
How do I change the photos on my Listings?
How do I change the price on products / Services & Aircraft for Sale?
How do I update my Company’s Location?
Where does my Company show-up?
Where are my Aircraft Listings / Products / Services Listed?
How do I remove a Product / Service & Aircraft for Sale Listing?
How do I add WhatsApp Buttons to my Listings?
How do I respond to Enquiries through AvPay?
Can I view Statistics on my Listings?
How do I add videos to my Listings?
How do I manage my Membership / Subscription?
How do I cancel my Membership / Subscription?
Will I be reminded before my Membership / Subscription auto-renews?
How do I reset my Username or Password?

AvPay Banner Ads FAQ

What are AvPay Banner Ads?
How do I get a banner online with AvPay?
How much do online banners cost?

Customer FAQ

How do I search for an Aviation Service?
How can I find companies in my area?

Contacting AvPay FAQ

How do I contact AvPay?
How do I report a Suspicious Buyer or Seller to AvPay?
How can I report a problem or make a comment/suggestion?
How do I report an Advertiser who’s listing an Aircraft I’ve the Exclusive Mandate on?

Joining AvPay FAQ

Why should i join AvPay?
What types of Services & Products can I Sell and Promote on AvPay?
What different types of Membership / Subscriptions does AvPay offer?
How much is an AvPay Membership / Subscription?
How do I pay for an AvPay Membership / Subscription?
I have multiple offices located throughout the world. How do I sign up for multiple accounts?

Advertising Aircraft on AvPay FAQ

How do I get my Aircraft online?
How long will my Aircraft be online for?
How long should I advertise my Aircraft for?
How do I update my Aircraft Listing, Profile or Services?
How can I improve my Listing Views?
What if I don’t get many Enquiries?
How do I place a Wanted Aircraft Advert?
What are the Sold Aircraft Listings?
What are the Withdrawn Aircraft Listings?
How do you share a Listing?

Searching for Aircraft on AvPay FAQ

How do I use the Aircraft Search to find an aircraft?
How do I use the Aircraft Manufacturer Search to find aircraft?
How do I message an Aircraft Seller?
What Data will Aircraft Sellers receive?
How do I avoid Scams?

Newsletters / Email Alerts FAQ

How do I sign-up for a Newsletter or Email Alerts?
How do I remove myself from Newsletters & Email Alerts?
How often are Newsletters & Email Alerts sent out?

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